General information

LIBRA SRL has developed this Internet Privacy Policy in order to conform its activity to that of a trusted subject that ensures, respects and maintains the privacy rights of Visitors in the online environment.

LIBRA SRL, Dorsoduro 2792/a - 30123 Venezia (VE) is the controller of the processing of personal data collected through this site as defined by the European Regulation GDPR 679/2016. The controller will process any data collected through this website ( for purposes, in a manner and as specifically explained below.


Collection of personal data and purpose of processing

LIBRA SRL will collect and process only personal data voluntarily provided by the visitors of this site. Visitors are able to browse the site even without revealing information and personal data. Each Site visitor may choose to provide LIBRA SRL with limited personal data as required to obtain information on our services. Once registered, the personal data collected will be used only for the services indicated in the policy available.

Users can provide their data for:

  • request information on offers, availability for stays, events
  • book a stay / holiday in our hotel, buy a service (for example Wellness, etc.)


Communication of data to third parties

The personal data you provide will not be disclosed to third parties.

The personal data you provide may be disclosed for the management of your reservation to VERTICAL BOOKING SRL and DOMINO SRL and for the fulfillment of legal obligations to central and local public bodies to professionals for accounting and tax processing. Furthermore, your personal data may be communicated to ZANZE SRL and SANTA CHIARA SRL for the coordinated management of your reservation in our hotel facilities. If you would like more information about the subjects to whom the data are communicated, please contact us at   


Special Categories of personal data

LIBRA SRL does not deliberately collect, through the website, special categories of personal data such as those suitable to detect its state of health and judicial information.

Special categories of personal data, pursuant to art. 9 of the European GDPR Regulation 679/2016, include personal data suitable for revealing racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations with religious, philosophical, political or trade union, as well as personal data suitable to reveal the state of health and sexual life. Judicial data, pursuant to art. 10 of the European Regulation GDPR 679/2016, include personal data suitable for revealing the measures referred to in Article 3, paragraph 1, letters a) to o) and r) to u), of the D.P.R. November 14, 2002, n. 313, on the subject of criminal data, the register of administrative sanctions depending on the offense and the related pending charges, or the status of defendant or suspect under articles 60 and 61 of the criminal procedure code. We recommend that you do not provide this information through our site. In the event that this is necessary, we invite you to send us, by registered letter, a specific declaration with the expression of your consent in writing to the processing of this information.


Links to third-party sites

Please note that may contain links (links) to other sites that are not governed by this privacy policy.


Data retention

The information and personal data of users collected from this website, including data freely provided in order to obtain the sending of advertising material or other communications by writing in the form on this site, will be stored for the sole purpose of providing the requested service and for the duration necessary for the same purpose. Once the service is completed, all personal data will be deleted, transformed into anonymous form or destroyed in accordance with the data retention policies of LIBRA SRL unless otherwise requested by the authority and subject to retention requirements established by law, or as indicated in this policy "measures of use of the site for particular sections of the website, or according to its explicit requests.


Exercise of the rights of the data subject

At any time, pursuant to art. 15 and following of the European Regulation GDPR 679/2016, it will be possible to verify personal data collected through this website and to have them corrected, updated or cancelled, or to exercise the other rights recognized by law, by writing or contacting the data controller at the following address    


Data security

LIBRA SRL protects personal data through the application of internationally recognized security levels, as well as through security procedures that protect personal data against:

  • Unauthorized access
  • Improper use or disclosure
  • Unauthorized modification
  • Accidental loss or destruction or caused by an unlawful act


Measures for using the website

Within the website some personal information concerning web access to this site is collected through the use of cookies or through the tracking of traffic data, the type of browser and the computer used in connection with the IP address of the user. This information is collected for general and anonymous statistical surveys. Further information can be found in the cookie policies found on our website.

Below, we report specific indications regarding the operation of particular sections of this website:


Request for information/booking on line section

The sections REQUEST / BOOKING ON LINE of this website offers the possibility to request information on offers, availability for stays / holidays or to book or buy holidays / stays or our other services (for example Wellness, etc.). If you decide to send your personal data, they will be processed exclusively for these purposes by specially appointed personnel and according to normal internal procedures.


Under 16 and 18 years

The website governed by this privacy policy is not intended for use by under 16 and 18 years. We understand the importance of protecting information intended for underaged, especially in an online environment, and therefore we do not collect or deliberately keep personal information about underaged.